OUR CLIENT COMMITMENT
Anderson Burnside strives to provide our clients with legal solutions and a competitive edge, and when the occasion should arise, counsel throughout litigation. Client service lies at the heart of our approach to law and we strive to deliver efficient, exceptional work product, which comes as a result of our experience. We make it a priority to understand our clients’ businesses and industries and we are dedicated to helping identify and avoid problems before they present themselves. However, when faced with litigation, our clients rely on Anderson Burnside for aggressive and proactive responses that lead to outstanding results.
We commit to providing an early initial assessment as well as frequent assessments moving forward, in order to provide our clients with regular feedback, the risks, and the estimated costs associated with our engagement.
We commit to a different type of responsiveness. At Anderson Burnside, responsiveness is about more than being readily available to our clients. We believe responsiveness requires frequent and proactive reporting on tasks that are complete as well as those needing attention. We also believe responsiveness requires prompt resolution of issues as they arise.
We commit to knowing our clients. We will do what is necessary to understand our clients’ businesses. We will have an understanding of the issues our clients face and the challenges of their industries in order to remain current with the dynamics that affect day-to-day business.
We commit to providing value solutions for our clients’ legal needs and to continually seeking ways to improve our relationship in order to create a true partnership with each client.
TRANSPARENT AND PREDICTABLE
We commit to being clear, concise, and open in our invoices. We limit miscellaneous charges and fees, and make every effort to predict fees and expenses as early as the engagement permits.